Privacy Policy

1. Data Controller

The Data Controller is Reteflex S.r.l., with registered office at [full address], Altamura (BA), Italy.

  • VAT No.: 02805960727

  • Email: info@reteflex.it

  • Phone: +39 0803101102

2. Types of Data Collected

The website may collect the following personal data:

  • Browsing data: IP addresses, browser type, operating system, pages visited, and access times.

  • Data voluntarily provided: first name, last name, email address, phone number, and other data provided via contact or registration forms.

  • Cookies and similar technologies: for more information, please refer to the Cookie Policy.

3. Purpose of Data Processing

Collected personal data is processed for the following purposes:

  • To provide and manage the services offered by the site.

  • To respond to information or support requests.

  • To send promotional communications, subject to user consent.

  • To comply with legal or regulatory obligations.

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • Performance of a contract: to provide the requested services.

  • User consent: for promotional or marketing purposes.

  • Legal obligations: to comply with applicable laws.

5. Data Processing Methods

Data is processed using manual, computer, and telematic tools, with logic strictly related to the purposes indicated, and in any case in a manner that ensures the security and confidentiality of the data.

6. Data Disclosure and Sharing

Personal data will not be disclosed but may be shared with third parties for the purposes listed above, including:

  • Technical and IT service providers.

  • Consultants and professionals.

  • Competent authorities, to comply with legal obligations.

7. Data Retention

Personal data will be retained for the time strictly necessary to achieve the purposes for which it was collected, in accordance with current regulations.

8. Data Subject Rights

The data subject has the right to:

  • Access their personal data.

  • Request correction or deletion of their data.

  • Object to or restrict processing.

  • Request data portability.

  • Withdraw consent at any time.

  • Lodge a complaint with the competent supervisory authority.

9. Changes to the Privacy Policy

This Privacy Policy may be subject to changes. Please check this page periodically to stay informed of any updates.

COOKIES

COOKIE POLICY

This site uses cookies, which are text files stored on your browser when you visit a website or use a social network via your PC, smartphone, or tablet. The advantage of having cookies installed is that you don’t need to enter the same information every time you visit a site you’ve already accessed.
Technical cookies are used to perform computer authentication, session tracking, and the storage of specific user information.
Analytics cookies are used directly by the website owner to collect aggregated data on the number of users and how they visit the site, for general service usage statistics.
Profiling cookies may be used to monitor and profile users during browsing, including for targeted and personalized advertising.

Why does Reteflex use cookies on reteflex.it?
Reteflex uses cookies to improve your experience on our website, customizing it as much as possible to your preferences. Through cookies, we can:
– store information about your preferences;
– ensure the proper functioning of the website;
– enhance website functionality by adapting content to your browser;
– simplify navigation by automating procedures (e.g. login, language);
– gather statistics to understand user preferences;
– connect our website to major social networks;
– share data with third parties to improve our service offerings.

What types of cookies do we use?
– Technical Cookies – All technical cookies do not require user consent and are installed automatically when the site is accessed. All technical cookies on the site are installed and managed by the company.
– Navigation Cookies – related to activities strictly necessary for the website’s operation and service delivery, aiming to maintain the browsing experience or improve site performance.
– Functional Cookies – related to saving preferences, allowing browsing according to selected criteria (e.g. language, text font, browser type, etc.).
– Analytics Cookies – Used by third parties, including in aggregated form, for statistics management. Reteflex may share some data with the following third parties: Google Analytics.
– Advertising Profiling Cookies – Reteflex uses these cookies to collect information about your visit, viewed content, clicked links, and data about your browser, device, and IP address. When you visit another website, you may see ads based on information collected on our site. Reteflex may share some data with third parties such as Google.
– Social Network Cookies – Used for sharing content on social media. Managed by third parties including: Pinterest, Facebook, Twitter, YouTube.

How to manage cookies
All cookies other than technical ones are installed or activated only after user consent, given the first time the site is visited. Consent can be general (via the short banner by closing it, clicking OK, scrolling, or interacting with elements) or specific (via dedicated options). Consent is stored for future visits but can be revoked at any time.

All non-technical cookies are installed/activated only with prior user opt-in.
During the first visit, a cookie banner is displayed. This disappears once cookies are accepted or refused.
Consent can be given by closing the banner, clicking OK, scrolling the page, or interacting with elements.
User consent is tracked and recorded to improve subsequent visits. Users can revoke consent at any time.

Non-technical cookies used on this site are third-party cookies: installed from domains/websites different from this site. They are managed by marketing vendors and partners via third-party tags. The site does not control or access these cookies and is not responsible for third-party compliance with privacy regulations.

How to reject or block cookies
You can configure your browser not to accept or block cookies, or activate Do Not Track. Note that this may disable certain features—such as:
– YouTube videos or other media players;
– Social media share buttons;
– Google Maps integrations.
Most browsers also allow cookie deletion. However, new cookies may be downloaded upon every internet connection, so this operation should be repeated regularly.
Instructions for disabling cookies in major browsers:
Mozilla Firefox:
1. Press “Alt” on your keyboard
2. In the toolbar, go to “Tools” > “Options”
3. Select the “Privacy” tab
4. Under “History Settings”, choose “Use custom settings” and deselect “Accept cookies from sites”. Save changes.
Microsoft Internet Explorer:
1. Click “Tools” > “Internet Options”
2. Select “Privacy” tab and adjust the slider
3. Click OK
Google Chrome:
1. Click the “Tools” icon
2. Choose “Settings” > “Advanced Settings”
3. Under “Privacy”, select “Content Settings”
4. In the “Cookies” tab, deselect cookies and save
Apple Safari:
1. Choose “Preferences” > “Security” tab
2. Under “Accept cookies”, define if and when Safari should accept cookies
3. Click the Help button for more info
4. To view stored cookies, click “Show cookies”
Other browsers: Microsoft Edge – Opera
Contacts
For any clarification, please contact us at: info@reteflex.it